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Rank: Advanced Member Groups: Member
Joined: 2/8/2008 Posts: 43 Points: 32
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Hi everyone,
I graduated from LIS school a few months ago. I have a telephone interview next week (my first) with an out-of-state library and I have some questions about the process.
1. How many questions can I expect to be asked and how detailed should I be? I won't be able to read facial cues so I'm afraid of "blah blah blah" syndrome.
2. Are telephone candidates less likely to be hired because of being a disembodied voice rather than an actual person at the other side of the desk?--For example, it might be difficult for administrators to determine how you might fit in, etc.
3. If I get an out-of-state position, what's a typical window of time between interview and relocation dates?
4. Lastly, am I correct in assuming I'm expected to fully cover relocation costs?
Thanks!
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 Rank: Advanced Member Groups: Member
, Negotiation - Moderator
Joined: 1/31/2008 Posts: 32 Points: 96 Location: Oregon
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1. The number of question might vary widely, though I was lucky enough in a phone interview I had today that they actually said at the beginning of the conversation that there would be about 12. More likely, you'll have some idea of how much time they expect to spend talking to you, which is typically an hour or so. To avoid rambling, just try to keep the question in mind as you speak, and when you have answered it, just stop. Some questions will require more detail than others, but the main thing is to address each question completely & focus on conveying your strengths.
2. Hard for me to say, but I've wondered the same thing. I was fortunate enough to find out that I did get this job I interviewed for today (!) but I was visiting the area last week for another interview & had the opportunity to arrange an informational meeting prior to the phone interview. I think in my case it did not hurt that I got to meet them face to face, but keep in mind that there's a good chance they might be doing most of their interviewing on the phone, and it's your job to really let your personality come through in your voice. That's the most important thing.
3. In my experience (this will be my second time moving across country) it's been about 6 weeks, but it very well could be less.
4. Not necessarily, but probably, especially if it's a public library position. This is something you could negotiate after being offered the position.
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Rank: Advanced Member Groups: Member
Joined: 2/8/2008 Posts: 43 Points: 32
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Thanks for answering. Congratulations on your new job!
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Rank: Member Groups: Member
Joined: 1/4/2008 Posts: 14 Points: 42 Location: Raleigh, North Carolina
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1. If they don't tell you, ask. Hopefully, at the beginning of phone call (or even better, in email, in advance) they should tell you who you are talking to at the end of the line, how many questions, and how long they expect the session to last. If they don't, you can definitely ask. Say exactly what you said here: you want a sense of the timing, so you know how detailed to be in your answers.
2. I don't have a strong feeling for the answer to this immediate question, but I would say that you should think about the time "around" the phone interview as interview time too. When they contact you to set it up, be professional and engaging. Make them look forward to talking to you. After the phone interview, send them a thank-you-email-note, as you would with an in-person interview. And you can use that to follow-up on anything you missed. If you blanked on something, address that briefly in the thank-you email. Again, be professional, engaged, and solidify the conversation in their head. Phone interviews aren't great for the search committee either.
3 & 4. Relocation time & moving expenses are generally negotiable (moving expenses, depending on the type of library & its funding source). People always (and necessarily) focus on negotiating salary, but remember that you can negotiate these other things too. Right out of library school, it's hard to guess how much negotiating power you have without knowing your other experience, but if they really want you and you really need time to move or to finish out a prior commitment, they'll generally wait. Once you have agreed on salary, they are not going to want the offer to fall apart over start date (unless, of course, there is a teaching obligation or somesuch ...)
Erin Stalberg Head of Metadata & Cataloging North Carolina State University Libraries
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 Rank: Advanced Member Groups: Management - Moderator
, Member
Joined: 1/2/2008 Posts: 151 Points: 459 Location: Cleveland, Ohio
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missc wrote:2. Are telephone candidates less likely to be hired because of being a disembodied voice rather than an actual person at the other side of the desk?--For example, it might be difficult for administrators to determine how you might fit in, etc. Many organizations doing phone interviews will even interview the "locals" by phone to give the candidates an equal playing field. Phone interviews do not answer all the questions for a hiring organization. It is only a screening process. Somethings it may answer include: 1. Communication skills. 2. Desire of candidate for the job 3. Clarification on some specific questions (i.e. can you really meet our needs) 4. First chance for you to really answer questions Good luck!
Brian C. Gray Head of Reference & Engineering Librarian Kelvin Smith Library Case Western Reserve University http://blog.case.edu/bcg8bcg8@case.edu
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Rank: Advanced Member Groups: Member
Joined: 2/8/2008 Posts: 43 Points: 32
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Thanks for the feedback, everyone. It is much appreciated.
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Rank: Advanced Member Groups: Member
Joined: 2/8/2008 Posts: 43 Points: 32
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I had my phone (screening) interview. I won't know the results for a while. I could have been a little smoother but it did give me a chance to dust off my skills. Here are some of the questions asked, in case they are helpful to anyone else just starting out:
What if you get picked for a position that wasn’t your first choice? Would you take it? If so, how would you prepare?
What if you had someone that wanted to use the computer for research but all the computers were taken by children and they told you they would write a letter to the library director if this wasn’t “fixed” right away? How would you deal with this?
How do you determine whether to refer someone to a print or electronic resource?
You have a patron who is uncomfortable with electronic resources but whose needs are ideally suited for them. How do you proceed?
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Rank: Newbie Groups: Member
Joined: 1/30/2008 Posts: 9 Points: 27 Location: california
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I see a lot of threads for phone interviewing and I have done quite a few myself, although they have never turned out successfully. In any case - I was wondering (just informally from anyone wishing to opinionate) is it really possible to secure a position completely via phone, without ever having a face 2 face interview? Has anyone here ever accomplished that? Or, at some point are you required to interview f2f? I haven't heard of it being offered anywhere, but webcams and video interviewing sounds like a better alternative than phone interviewing.
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Rank: Advanced Member Groups: Job Hunting Tips - Moderator
, Member
Joined: 1/4/2008 Posts: 60 Points: 180 Location: Cairo, Egypt
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I was offered my current job, at an academic library in Egypt, based only on a phone interview while I was in the US. Of course, the distance made this unusual. But it did happen. I was actually surprised to get an offer following the phone call, as I expected at least another phone interview.
My take on phone interviews is that they never feel great. In fact, if they don't feel AWFUL, they were probably just fine.
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Rank: Member Groups: Member
Joined: 4/21/2008 Posts: 17 Points: 51
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I actually had a situation, long ago, where I was offered a position on the basis of a half hour interview at a conference. They called me a week later and offered me the job -- wanting me to start following Monday -- and when I said "gee it's 3000 miles away, it's the middle of winter, this is Thursday, they told me "The YMCA is across the street. You can go back later and get your stuff."
I didn't take the job. The whole thing just seemed way off to me.
As it turned out this was a good thing because: I found out later that the person making the offer really had no authority to do so. Someone else in that library told me if I had accepted I would have been turned out immediately and required to go through a formal hiring process. So, I saved myself from quitting my current job, moving 3000 miles, only to find the job didn't exist. And this was a big famous library not some place in Podunk that was ignorant.
My point: You need to see the place, meet the people, and get your job offer in writing. Don't assume that the organization you're considering knows what it's doing. Sometimes they don't.
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